Pickup / Shipping & Returns
When picking your items up. Please leave a note at checkout what day and time you will be by. Same day pickup is great up to 5:00 pm.
Once your order is ready, you will receive an email stating your order is ready for pickup. Your order will be inside a large bin by the driveway. You can come anytime after you receive your email.
You may return most new, unopened items within 14 days of delivery for a full refund. You will have to pay return shipping unless it is an error on our side.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
USPS will be used when shipping your items. Items are shipped out within 1 business day unless it lands on a weekend or holiday. From time to time we take vacations and will be unable to ship your product out until we return. We will place a banner on the home page indicating we are away.
We are sorry, but we are currently not able to ship orders out of the country. This will change once the virus, along with its impacts on the USPS, return to a more stable state.
It is mandatory that you leave your phone number. If you do not leave a phone number, this will slow down the process of shipping your items.
International Buyers - Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.